Need Help?

IMPORTANT NOTICE

Due to raging wildfires in Los Angeles our main shipping department and inventory is being moved to a new location outside the fire zone. Shipping carriers not on their regular pick up schedules and suspended air flights from LAX are delaying orders being shipped by a minimum of 2 days.

We expect shipping to return to normal on Monday. We appreciate your understanding and patience during this crisis and ask that you open a support ticket if you have any questions.

Let us know how we can help you today.

Ordering & Sales

Product Questions & Placing Orders

Technical Issues

Issues with your current product & warranty

Product FAQ's

Frequently asked product related Questions

Shipping & Returns

Tracking your order & checking return eligibility

Try PawPal for Faster Answers
AI Bot

Need help choosing the right product? Our AI Bot is here to help!

Ask Me Anything

Ordering & Sales

Service Hours: Mon - Fri/ 8:00AM - 4:00PM (PST)

Technical Issues

Service Hours: Mon-Fri 8AM to 5:30PM; Sat 11AM to 3PM (EST)

Have technical issues with your current Educator Collar product? If you currently own an Educator Collar product and need help, please contact the manufacturer product support team for assistance.

Try PawPal for Faster Answers
AI Bot

Need help with product-related questions? Let PawPal assist you!

Ask Me Anything

Product FAQ's

Service Hours: Mon - Fri/ 8:00AM - 4:00PM (PST)
Try PawPal for Faster Answers
AI Bot

Track your order or check return eligibility with PawPal.

Ask Me Anything

Shipping & Returns

Service Hours: Mon - Fri/ 8:00AM - 4:00PM (PST)
Open a ticket